Hard Disk Failure?

I have a WD10EALX-559BAO ATA hard drive that came with my new Sony VAIO PC 2 months ago.

I have been experiencing spurious events that troubleshooting tools suggested were related to the hard  drive.

I downloaded the Data Lifeguard Diagnostic for Windows tool & according to SMART my primary drive was fine (all green pass checks). However, when I ran diagnostics, it failed on the primary (D1) after about 30 sec. D2 passed with no problems.

I contacted Support with the diagnostics report & was told that based on the results the hard drive had failed & needs to be replaced.

My question is if the drive is in failure state how can I use it on a daily basis?

Hi if that is a oem drive from a large pc manufacture you will have to get it replaced by them ie- sony. If its in failure state you need to get it replaced before it completly goes and you lose all your data.

Data Lifeguard is a pass-or-fail diagnostic.

Try a comprehensive SMART diagnostic. Look for reallocated, pending, or uncorrectable sectors.
HD Sentinel (DOS / Windows / Linux):
http://www.hdsentinel.com/

HDDScan for Windows:
http://hddscan.com/

See this article for SMART info:
http://en.wikipedia.org/wiki/S.M.A.R.T.

Thanks much for the responses. I’ve already alerted Sony. I’ll also try the other utilities as well.

I donloaded these utilities, & frankly due to user ‘ignorance’ :), I was only able to gain any useful info from HDDScan’s S.M.A.R.T. report, which found the following problems:

 

Num; 194, Attribute Name: HDA Temp, Value: 097, Worst: 086 (test done at night in well ventilated area), Raw(hex): 50 c, Threshold: 000

 

Num; 197, Attribute Name: Current Pending Errors, Value: 200, Worst: 200, Raw(hex): 0000000000-0005, Threshold: 000

 

Num; 198, Attribute Name: Unpredictable Errors Count, Value: 200, Worst: 200, Raw(hex): 0000000000-0005, Threshold: 000

 

Based on the last 2 results, I’m afraid to restart the PC! Should I be concerned or just do it?

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fzabkar wrote:
Data Lifeguard is a pass-or-fail diagnostic.

Try a comprehensive SMART diagnostic. Look for reallocated, pending, or uncorrectable sectors.
HD Sentinel (DOS / Windows / Linux):
http://www.hdsentinel.com/

HDDScan for Windows:
http://hddscan.com/

See this article for SMART info:
http://en.wikipedia.org/wiki/S.M.A.R.T.