I had to move a remote backup device (MyCloud Mirror) from one location to another and now I can’t get it to work. I’ve read the threads and made some of the changes related to Windows 10. I’ve gone back through the settings on the device itself so that it will update the router properly and confirmed by looking at the router table that the ports are there. I have two symptoms:
- The backup jobs are failing
- Right here on the same network I cannot map a drive to it. But, when I click on Network in Windows explorer I can see it, and get the dashboard up.
- It does mysteriously disappear from time to time but I can live with that .
- I seem to have no way to actually get to the files on it even though I can see it and get the dashboard up. Nothing seems to just open the folders in Windows explorer.
Is there any solution to this?