Like many others on these forums, I am suffering from the “drive rarely goes to sleep” issue even though the dashboard status is Idle. My Firmware is v04.05.00-342 and I have tried all the recommendations posted here and switched off all the redundant options on the dashboard and stopped the sanning / thumbnail issue via SSH but something is still triggering the drive.
I raised a ticket with WD Support and their response was to do a full system restore. I am loathed to do this as a) I would need to backup the drive contents somewhere (the irony of backing up the backup !!) and b) there is no guarantee that this will resolve the problem.
I have downloaded the System Logs but WD Support say that it is not within their remit to provide any guidance on how to interpret them. So basically I am looking for some guidance as to which parts of the logs I can look at to try and determine what is triggering my drive to remain active. Is it a process within the drive or is it something on my network that is causing it to remain active.
As it stands just now, I am concerned that this continual activity will seriously affect the life of the drive.
Any help would be greatly appreciated.