So my computer won’t recognize my external hard drive. It’s worked for a few years and now suddenly my computer doesn’t pull it up. The white light DOES show up when I plug it in, the computer makes the connection beep noise but that’s it. My UVCViewer shows the device is there, but has this message:
—===>Device Information<===—
ConnectionStatus:
Current Config Value: 0x01 → Device Bus Speed: High
Device Address: 0x01
Open Pipes: 0
*!*ERROR: No open pipes!
===>Device Descriptor<===
bLength: 0x12
bDescriptorType: 0x01
bcdUSB: 0x0200
bDeviceClass: 0xFF → This is a Vendor Specific Device
bDeviceSubClass: 0xFF
bDeviceProtocol: 0xFF
bMaxPacketSize0: 0x40 = (64) Bytes
idVendor: 0x13FDidProduct: 0x1618
bcdDevice: 0x0100
iManufacturer: 0x00
iProduct: 0x00
iSerialNumber: 0x00
bNumConfigurations: 0x01
===>Configuration Descriptor<===
bLength: 0x09
bDescriptorType: 0x02
wTotalLength: 0x0012 → Validated
bNumInterfaces: 0x01
bConfigurationValue: 0x01
iConfiguration: 0x00
bmAttributes: 0xC0 → Bus Powered
MaxPower: 0x01 = 2 mA
===>Interface Descriptor<===
bLength: 0x09
bDescriptorType: 0x04
bInterfaceNumber: 0x00
bAlternateSetting: 0x00
bNumEndpoints: 0x00
bInterfaceClass: 0xFF → Vendor Specific Device
bInterfaceSubClass: 0xFF
*!*CAUTION: This appears to be an invalid bInterfaceSubClass
bInterfaceProtocol: 0xFF
*!*WARNING: must be set to PC_PROTOCOL_UNDEFINED 0 for this class
iInterface: 0x00
*!*ERROR: 0xFF is the prerelease USB Video Class ID
Can anyone help me out?
Thanks so much