Green Power light flashes on My Cloud Mirror

I have completed a soft & hard reset, but nothing changed. No longer have access to online account and not able to view files.

Is there a solution?

Thank you.

Hi,

You could refer to the following links:

https://support-en.wd.com/app/answers/detail/a_id/4702

https://support-en.wd.com/app/answers/detail/a_id/15538

Thank you very much!