After struggling for several weeks trying to get a 3Tb MyCloud to operate with any degree of stability I have finally reached the point of giving up. I can’t tell you how many things I have tried but I have concluded that the unit is just a crock.
After doing a System Reset yesterday I have spent most of the day trying to update a few settings. The reponse time to access the dashboard is something awful. And I’m talking minutes not milliseconds.
I have removed the thing from my regular home network and have constructed a discrete test bed with just a laptop, a router and the WD thing all connected via Cat 5e cables.
It is still incredibly slow. The only way I can access the shares is to direct connect the MyCloud to my laptop using an ethernet cable. That’s at least a small mercy.
The last straw was this :
Thats “Media server database internal server error 400162” for indexation purposes.
I have wasted hours and hours trying to make this unit work consistently.
It’s about 6 months old. Once I’ve got all the files off there how do I go about getting a refund so I can put the money towards buying a proper NAS?