I would like an answer to this as part of the problem I am having with the drive which does not appear to work in any way similar to the way WD describe it.
Under WD Smartware, when the page opens I only have the Home tab and the Settings tab light up.
THe Backup and Retrieve tabs are ghosted.
Only the C drive displays, even though the WD manual says the C drive and the Passport should both display.
I have just noticed a drop down box that allows me to display one or the other. This would suggest that my drive is completely blank. Yet I have no way to get it to back up. I have been able to ‘synchronise’ by going into My Computer opening the drive, then opening the zip file WDSync and only then am I offered the chance to synchronise through something called DMailer Synch. This seems alot of work for something that should be simple. After performing the above a synch symbol appears on the tool bar,
I have zero confidence that anything has been stored, synchronised or backed up ont he drive at all.