Getting error “ WD TV has Limited or no network connectivity ”

Help please.
Our box isn’t recognized by the internet at all. We have rest and unplugged watched a few videos but nothing worked. I was hoping you would be able to provide me with the solution on resetting it and what info is needed and where to find the information needed for that. Then what…

Thanks,

Jan

How to reset a WDTV …

https://support-en.wd.com/app/answers/detail/a_id/12917

Correct Forums for posting WDTV related questions … (which one, will depend on what model you own)

https://community.wd.com/c/wd-legacy-products/wd-tv-media-player
https://community.wd.com/c/wd-legacy-products/wd-tv-live-streaming
https://community.wd.com/c/wd-legacy-products/wd-tv-live-hub-discussions
https://community.wd.com/c/wd-legacy-products/wd-tv-live-live-plus

Thank you will check it out.

Also sorry I wasn’t aware I was posting a question in the wrong area. I don’t know what model I have but will find out and post there in the future