Getting content info

I have a wd live box everythings working fine since yesterday i have a 1tb harddrive attached,i can play stuff from the harddrive fine but the getting content info screen has been there for hours it useually goes after a few seconds any ideas would be great thanks.Plus im running the latest software.


Have you tried performing a hard reset on the device?

This may easily resolve any bugs on the device.

Thanks ive tried that to no avail.

I started to get this problem recently as well

the “getting contact info” has been stuck for the past

3 weeks, in which I havent been able to get any

movie sheets on info on my movies or tv shows.

I have updated the firmware, I have reset the wdtv smp

and still doesnt work.