'Get Info' problems

WD Legacy Products WD TV Live & Live Plus
1

I recently upgraded from 2.06 to the latest firmware and then quickly rolled-back when some of my movies would not play.

Since then I’m not able to lookup (or re-verify) info using the ‘Get Info’ function. Any search I enter, even for titles that I know exist on the DB return the message “No content info found from the online database. Please change the search term and try again”. 

I have used the built-in test for internet connectivity and everything checks out. Is there a known issue or am I missing something really obvious. This used to work brilliantly for me.

Thanks,

JB

2

You might get a better answer by posting your question in the correct forum. This forum is for the Live/Live Plus. There are separate forums for the Hub and for the new Streaming Media Player. Look here and choose the correct forum.

WD TV Forums

3

I had the same problem occur. I unplugged the device waited ten seconds and plugged it back in and I was able to download info again.