You can access the My Cloud Dashboard to find the firmware version.
If the single bay My Cloud is running firmware 3.x or 4.x it is a first generation My Cloud unit.
If the single bay My Cloud is running firmware 2.x it is a second generation My Cloud unit.
Or one can look at the P/N number on the bottom of the single bay My Cloud unit enclosure or the product box/packaging.
If the P/N ends with “-00” it is a first generation My Cloud.
If the P/N ends with “-10” it is a second generation My Cloud.
One can use the forum search feature, magnifying glass icon upper right, to search through this subforum to find several past discussions on the model numbers and hardware differences between the two single bay My Cloud model versions.
