Gateway laptop connects wireless but not ethernet?

Last weekend i needed to move some files quickly so i connect it to the ethernet cable that was hooked to my tv worked great. i decided to move my router up to the main level so i am able to connect the gateway laptop to the network by ethernet when needed but when i click on the mylivebook shows an error windows can not access error. Wireless always works. Any ideas what it could be?

figured it out thank you