G-Technology RAID Config Utility can't find G-RAID

air621 · March 12, 2018, 7:36pm

I know, another post like this.

I have confirmed that I have a G-RAID. And I am using G-Technology RAID Configuration Utility. I let it search for over an hour and it couldn’t find the G-RAID. the Firmware Update Utility had the same issue. I’ve erased the G-RAID in Disk Utility.
Not sure what the next step for troubleshooting is. Could be the drives are crapping out? I inherited this drive.
What drives can I use to replace?

thanks
Aron

Rydia · March 13, 2018, 6:47pm

Which G-RAID do you have. Our older G-RAID units that are not removable are not configurable at all. Only our removable units can be altered.

air621 · March 13, 2018, 7:19pm

How can I tell? I have no info on the drive. It was gifted to me

Rydia · March 13, 2018, 7:56pm

Removable means you can open the front panel and actually remove the 2 drives from it. If you have an older unit that has no open bay and removable drives then it is not a configurable drive and it will remain RAID0 only.

The bottom of the drive will also have a label that will name it.

air621 · March 14, 2018, 4:13pm

I assume this is not removeable. So the next step is the trash can? That would be unfortunate.

Rydia · March 15, 2018, 5:20pm

That is a RAID0 only device.

air621 · March 15, 2018, 6:07pm

Is there anything I can do with it? It seems to be having issues when I try to use Carbon Copy Cloner with it.