G Technology 6TB powers on but doesn't show on mac

Hi Everyone

Really need some help, I have a 6tb g drive, i connect the power and usb the light comes on. But it doesn’t make any noise on the drive. 100% cables are ok, but I think its probably a simple issue of the connector bridge inside. If I take this apart, will i be able to connect and try the drive with some sata cables? or buy something to connect it to my mac? Hope thats clear, just trying to save on data recovery! Unless anyone has any advice on what i could do.

Thankyou and much appreciated.


Hi @Zed1,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: