Received new G-Speed Studio R 12TB today. It is setup as RAID 5, and I want to change to RAID 10, but nothing responds in G-Speed Studio software utility. The lock is open but cannot access any of the Wizard options, cannot create a new disk array, etc. All these buttons are greyed out.
Since I did not get any assistance here, read the entire 119 page manual, and still could not find a solution to reconfiguring my drive from RAID5 to RAID10, I decided to look on the G-Technology YouTube channel, and found an example that made it very clear. I had to delete the existing Disk Array, set up a new Array and logical Drive in RAID 10! Nowhere in the manual did I see those simple instructions, but glad I finally figured it out, and can get on with my video editing project.