G-SPEED 48T Thunderbolt 2 not recognized by windows

I have installed the drivers and the Software utility but I keep getting the
Device not found.
image

Hi @spablos,

We suggest you to uninstall and install the software also please disable Restriction by Firewall and/or End Point Protection software on the computer.

Please refer to this KBA article to download the G-SPPED utility software: https://support.g-technology.com/downloads.aspx?lang=en

I would like to download this windows driver with no success where can I download it elsewhere?

I have the same problem. How are we supposed to reinstall the software if its not availbe to download anymore? The disk (G-SPEED shuttle 48 TB TB2) isnt showing on my mac or pc