G-SPEED 48T Thunderbolt 2 not recognized by windows

I have installed the drivers and the Software utility but I keep getting the
Device not found.
image

Hi @spablos,

We suggest you to uninstall and install the software also please disable Restriction by Firewall and/or End Point Protection software on the computer.

Please refer to this KBA article to download the G-SPPED utility software: Software and Firmware Downloads | G-Technology

I would like to download this windows driver with no success where can I download it elsewhere?