G-Drive 6TB won't transfer files


#1

Hello everyone,

Question. I recently just purchased two 6TB drives and at first they wouldn’t format. Now that we have gotten them to format they won’t transfer any files. We have tried pdf, jpeg, .mov, nothing. It shows that it starts to transfer and then it stops and nothing happens. We have previously had 4TB drives and have never had an issue. Please help, we are right in the middle of production week and this is insanley frustrating.


#2

Which Operating System are you on? What format did you put on the drives? Are you transferring directly from another external drive to the 6TB or from the internal drive to the 6TB?