WD Community

FW v1.04.10 problems

1st let me explain that I must be a gluten for punishment, because I tried the newest firmware update again last night.
I did a factory reset followed by a paperclip reset and then 15 min. with unit unplugged before installing each FW upgrade.
My home network has been working with no problems for well over 2 years and has a Linux box, 2 widoze boxes, 3 eComStation boxes and a Dlink DNS-323 NAS. All could connect and share files over samba without any problems and with previous FW v1.02.21 the WDTVLive could see all shares and connect to everything. HDMI also worked with manual setup.
Now the WDTVLive can connect to the Linux boxes shares only, and nothing else. I can connect to the Linux box if I do not try to connect to anything else 1st. Once I try to connect to another share, I have to shut the WDTVLive off and then back on to get the Linux shares to work again. When I use HDMI with the auto setting, after I power the unit off with the remote, when I restart it with the remote it takes 2 to 3 min. to turn on (the lights on the unit come on) and there is no picture, just a pale blue screen. Pulling the power plug and reinserting starts the unit and this time HDMI is working. This happens every time the unit is shut off with the remote.
It cannot play any ISO files on any of my uPnP servers (popcorn hour, dlink NAS or mediatomb). It recognizes playlist but cannot play anything from them. MP4 file support is broken (video but no AAC sound) which worked fine before FW upgrade. MKV files always start with subtitles enabled even thought they are turned off in setup, and playback appears to stutter.
Once again, I am going back to the working FW v1.02.21 because the FW v 1.04.10 is unusable.
P.S.
When will they put out a working update that addresses these problems?

“I did a factory reset followed by a paperclip reset and then 15 min. with unit unplugged before installing each FW upgrade”

How about doing that after every firmware update as well.

kmcewen wrote:

MKV files always start with subtitles enabled even thought they are turned off in setup

Are you sure you turned them back off after your “Reset To Defaults” (which will have turned them back on)?

Because I can’t get _ any _ of my .mkv files to do this under 1.04.10.  The subs are off until I select them in the Options.

and playback appears to stutter

Are you sure this isn’t a network issue at your end?  Again, I can’t get any playback issues, whether local or wired, and no matter what bitrate I try playing.

kmcewen wrote:

Now the WDTVLive can connect to the Linux boxes shares only, and nothing else.

Again, I don’t know how to replicate this.  My shares have just always been there and working properly with every firmware release.  1.04.10 was no different – I just installed it, and when it rebooted, went into my shares and started playing vids back.

So, unless your network and sharing aren’t configured properly, I don’t know what else to suggest.  And if the WD engineers can’t replicate your issues, they wouldn’t even begin to be able to try and “fix” them.

Is there any more information about your setup and permissions and versions that might help?

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