HW: ULTRA EX2 2x4TB
Problem:
By larger transfers(huge number of files) FTP seems ustable/buggy
Using different ftp clients copy from EX2 to desktop pc, only maybee 50% of files are actually transfered, get “to many users connected”, “not allowed by user xxx”
Environment is on local LAN (1Gbit)
Just tested write behavior:…after transfer of 10k files…problems comes…
It seems that FTP performance/stability is “gone”…FTP service is useless
Hi @knudch,
Please refer to the below article How To Configure FTP Server Access on a My Cloud:
https://support-en.wd.com/app/answers/detail/a_id/4749
Hi @Keerti_01
I tried to activate the ftp_debug.log as described in link you sent
Nothing comes in the log…zero size after repeated the problem
Hi,
I appreciate that you have performed the troubleshooting steps.
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask
I have started a support ticket…we will see what comes out on that
