FTP response 550 Sorry, users are not allowed to create directories

Hi

Suddenly my daily backup from a plesk server to EX2ULTRA stopped working.

I am receiving the response: 550 Sorry, users are not allowed to create directories

I was doing it for one year using FTP connection and suddenly stopped. If i test it using a software like Filesilla it works but directly from plesk to WD does not work. I saw some comments in foruns about changing require_ssl_reuse=NO but i have no idea how to do this.

I am using FTPS and passive mode. The are the only settings i have access on plesk and using a share on WD side with a login and password of an user with access to that share. It worked fine for 1 year.

Anyone with this problem too?

Best
Jose

Hi @josecardoso,

Please refer to the following KB article: My Cloud Active Directory Prerequisites and Limitations