Ftp pop a window asking the user name and password

I set the drive as FTP and files can be accessed as follows: ftp://username:password@ftp.mycompany.com

When I try to access the address ftp://ftp.mycompany.com I get the following message:

Windows cannot access this folder. Make sure that you typed the file name correctly and that you have permission to access the folder.

Is it possible to pop a window asking the user name and password?

I wouldn’t swear to it, but if I recall, Windows Explorer in the later versions (7 & 8?) will *ALWAYS* try to use the “anonymous” account when using FTP.   There’s a lot of trickery involved in getting it to authenticate differently.

The URL you demonstrate is really the easiest way…

I’m replacing a number of FTP servers with this product, when every server serves approximately 30 staff members.
About 300 different people each of them knows the procedure of typing the address, then the user name and password.

We tested the product for a month. And the team was happy. Really.
They were also frustrated that they had to change the way they connect.

I’d love to hear if anyone has an idea.

I hate to abandon the idea of using such a product in my company.

I’m confused.  You tested it for a month, everyone was happy, but now they are not?  Or are you saying that the authentication worked the way you wanted for a month and then changed somehow?