FTP download application EX4100

[Wouter_Verhoef]

Hi, I just bought my EX4100 with one objective - use the internal FTP Download application to be able to backup my website and attachted database.

Nomather what I try, it doesn’t work. Let me explain: When you boot the device and login, go to the application menu, select ftp download, create a new job, direct it to my ftp server (port 21) and logging in with an account; sometimes I see the directory structure on the my ftp server and I can select the folders (this is rare, and only when I boot the device, I’m unable to reproduce the folder structure a second time ;-( ).

When I do get the folder structure, I select the folders I wish to backup, and create the job. Than the application freezes on “Updating”, times-out and gives me the login screen of the device without creating the FTP job …

I’ve anyone knows what I’m doing wrong, please replay, it has taken me already 2 days to try and figger it out …

Thanks

[Wouter_Verhoef]

By the way - I can connect to my EX4100 via FTP (internal and external IP) without issue…Maybe it’s the internal application that is not working accordingly?

[ArMak]

Hi there,

If you connect from the computer to the unit and then try to transfer from your FTP to your unit from the computer. Do you get the same result?

[Wouter_Verhoef]

Hi, thanks for the question, I’ve tried that and it works fine.