Although I’ve been forgiving of WD products, there has been times that I am willing to admit defeat, like right at this moment.
After using my USB MyBook as a local drive recently, I decided to plug it back into my Cloud.
However, after plugging it back in, I noticed that MyBook has defaulted back to public access; so I switched it off… and gave one of my power user full access…
That is when MyCloud goes into this “secret mode” that takes up 100% of the CPU, my SSH is not responding, the status on the Dashboard is “Saving…please wait”…
I’m fairly sure that MyCloud is going through all 3.7TB of files setting permissions on my USB NTFS drive to my new User since the MyBook is blinking occasionally.
The problem isn’t the fact that it is doing probably what it suppose to do, but it is the fact that the user doesn’t know what the Cloud is doing; in fact I think it is locked up and maybe it is? Normally like most user, I would think that this device has crashed and would have pulled the plug.
The reason that I don’t pull the plug anymore is the other mysterious “Initialization” process that took over 3 hours last time of which I pulled theplug 3 times until I read online that 3 hours was normal. So I’m waiting it out… again… on a mysterious process that causes my device not to respond.
Although I love my MyCloud and MyBook for the most part, it is this type of insane activity that will drive me towards another product.
I understand that there is only 1 blinking LED light that tells us the status of the drive, but you do have a dashboard that indicate progress. There is definitely something wrong when the device is taking up 100% cpu and the user doesn’t know why.
