Frozen at boot


#1

I was fast forwaring during a movie (iso file) when nothing appeared on the screen, however the unit was still responsive.  I powered down and attempted to power up again however now it is stuck at the wd logo boot screen and power light is continually flashing.  I have done a hard reset as well as power cycling but to no avail.  Anyone have insight on how to fix this?


#2

You could try powering off for at least 10 minutes. It says in the manual that the power LED blinking means that a system diagnostic failure occurred. They suggest the action above and if that does work to contact WD support.