I have just installed the WD Live box in my house in France and use it with Slingbox

However, after a few minutes the picture freezes for a short time and then carries on. This then continues to happen all the time.

On the same connection I can view Slingbox without any issues on my PC

I have triedto contat WD support but no response and telephone always engaged

Has anyone had this problem and been able to resolve

The internet speed seems ok at 1.91 mb/s

Have you verified if this happens with all files? Also check if you have the latest firmware version installed.

Thanks for your reply

I have the latest firmware and will try other files and get back to you