WD Community

Free Smartware Pro Upgrade

Just purchased a My Passport Ultra and listed on the box was “Contents…WD SmartWare Pro Software”.  Standard version loads with install and upgrade options are shown, but no activation code included with product or documentation.  How do I upgrade to ‘Included’ Pro?

Hello, 

Welcome to the WD Community.

As a recommendation, contact WD support directly so they can assist you upgrading to the Pro version 

WD Contact info: 

http://support.wdc.com/country/index.asp?lang=en%22

Support for Western Digital Hard Drives | Western Digital

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