Formatted WD Passport gone wrong


#1

I downloaded backup data from my computer to transfer it to my new computer. My new computer does not accept Windows Easy Transfer Data (source I used). I formatted my WD backup data to re-back up from my old computer. Now, when I click on the Passport, there is nothing for the backup or installation instructions. I need to access the factory data that is supposed to appear when clicking on the Passport Drive.


#2

Hi emily2,

You can use WD Backup to create a backup of your old Computer on My Passport. You may follow the steps provided from below link to create backup.