Forget all my keywords

HI Everyone,

I forget all my keywords.

I forget my keyword and my admin name to enter in WDMycloudZX2 border.
I forget my keyword and my email to enter in WDMycloudZX2 APP.

Could you help as it’s old equipment all WD links are broken.
I don’t arrive to reboot all.

Thanks to help me

Kind regards

Hi sevgi,

Can you please help us with the model number of the drive so that we can help you and provide a positive solution.