Thanks for your reply. The board seems to be paired with the drive and the firmware Smartware stuff. When I put another drive into the case, Windows sees only the Smartware partition and the drive itself, although present in Windows Disk Manager, is not accessible. So somehow or other, the Smartware is preventing me from replacing the drive. I’d like to use the case the drive came in but unfortunately, Smartware appears to be the bit that’s preventing me from doing so. The folks at WD support were not able to help me, this being a situation they probably never encounter.
In any event, the only drive that works is the one that came with it! It’s like the case was meant to work with only that drive. I’ve tried three other drives plugged into that board and no go. I wish I understood what the firmware was up to with the Smartware stuff as apparently there’s no removing it. It’s certainly not a standard HD enclosure, that’s for sure.