Folders not showing in external HDD after copying them via My Cloud USB

Hi, I just copied several folders into a external HDD I connected directly to My Cloud unit using the USB port of My Cloud.

After ejecting the HDD, a plug it into my laptop. I can see the HDD and the older folders but I cannot see any of the folders or files I copied from the My Cloud.

Is there any way to solve this and being able to access those files?

Andres

Have you looked at the User Manual, Chapter 12?

1st Generation

2nd Generation