I searched on the board and did not find a post on this problem. I noticed that all the movies I had which would not allow ‘get info’ had an apostrophe (ie Ferris Bueller’s day off; Babette’s Feast). Removing this fixed the problem. Has this been reported to WD?
Honestly, I have not noticed this, I will try to replicate this.
I saw a second problem with apostrophe in names.
If a directory, containing a VIDEO_TS directory (with DVD ripped files), has an apostrophe in its name, it is seen as a directory, not as a video.
The movie is not accessible from the first level.
If I remove the apostrophe in the name of the directory, it is seen immediatly after as a video.
I forgot to precise that in that case, too, I cannot retrieve info. The menu is not proposed (probably because the directory is seen as a directory and not a video).