I have been waiting for a firmware update that would finally display the folder thumbnails correctly but even the latest version does not appear to work. I have tried many of the “fixes” listed here over the past year with no success.
Basically I need to know what is the best method to store the files on the WD TV Live Hub. I prefer to take rip the DVD straight to the Hub with the normal DVD menu / structure so all of the features are still available for my kid. However, the last year of updates prevent the thumbnails from showing in the Video menu and without the thumbnails displaying properly, my kid cannot seem to locate the correct movie. The content is found and all of the info displays but it will not display in main menu for video files.
The folder structure is each individual movie file is in it’s own directory with the audio/video folders inside of the main folder.
Would it be better for me to use handbrake to rip the files into MKV format (save space)