Hi guys, i have a flash drive that i using to transfer stuff from my smartphone, it has a ExFat file system, yesterday i’ve tried to connect it to the My Cloud device through the USB port and i’ve recived an Email that says :unsupported file system blah blah blah…
Can you reformat the flash drive to a format that is supported by both your smartphone and the My Cloud? The My Cloud supports the following formats for USB attached devices:
FAT32
NTFS (read and write capability)
HFS+J
Ext2, Ext3/Ext4
XFS
Otherwise post your request to the Cloud Ideas forum…
As others have said, format your flash drive to work with the My Cloud.
First insert it into you computer and then do a right click on the drive letter. See example image below. Click on, tap or activate image to enlarge it.