Fjern nas fra mycloud os5

My brother have had a onebay myclod nas but this colapsed and he have it no more, It is stil listet i my cloud oz5 so how do i remove it on net mycloud oz5 an iphone my cloud oz5

Hi @Jorn_Johanesson,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

it is not possible for me to open a case because the wdmycloud onebay is no longer alive and no more present. So I do not have a serial number to enter.
Because of that I can’t remove it from mycloud on the net because the cloud access must be removed from within the wdmycloud item.
Sorry for my bad english.
Best regards
Jorn (jørn) Johanesson, Denmark