I am trying to setup it, when power on led are blue and after 2 minutes all become red (not blinking)
I tried both reset but doesn’t improve
Most important issue i cannot connect ot dashboard, i got message no connection (back light are 1 fix and 1 blinking)
If i look inside my router he doens’t see the WD
Thnaks
Maurizio
Hi @Maupj,
Please refer to the mentioned link My Cloud OS 3: Cloud Access and Notification Email Support Removed: My Cloud: Solid and Blinking Red Power and Drive LED Status
Also, Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
