Firmware upgrade zonked my drive


#1

I have a ‘white light’ 1TB Raid (2x1TB) - the thing has worked flawlessly for over a year

I upgraded the firmware this morning

got an ‘upgrade successful - rebooting’ message

and now the drive will not boot - its been sitting here for over an hour with the bottom white light lit - no movement

any thoughts?

(hopefully something besides   ‘yer **bleep** laddy!’)

:slight_smile:


#2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en