Firmware upgrade zonked my drive

MikeyG · September 5, 2010, 1:00am

I think I put my original post on the wrong board

Any way to recover from a firmware upgrade gone bad?

I upgraded firmware today, and now the drive is hung on boot

any way to put working firmware on the thing if you cant reach the drive over the network?

Thanks in advance for any suggestions

Vlado · September 5, 2010, 8:55am

why did you upgrade your firmware?

MikeyG · September 5, 2010, 2:44pm

Should I not have upgraded it?

Vlado · September 5, 2010, 2:58pm

no, you didn’t red the big problems with the firmware 1.02.04 on this forum?

you can say good by to your data or you save it by self with Linux, the guide how to do it is on the forum from the users.

good luck

MikeyG · September 5, 2010, 3:43pm

No way to back out the firmware upgrade and use the prior version?

AngryTapir · September 6, 2010, 6:01am

Just replying with what I’ve learned in the past 10 hours after the FW updated nuked my MBWE 1TB - it is also stuck in reboot loop.

There is no simple way to downgrade the firmware as you cannot access/mount the nas disk.
Is the disk is under warranty - http://websupport.wdc.com/warranty/serialinput.asp?aspsid=587816665&custtype=end&requesttype=warranty&lang=en.
If yes to above & the data is not personal (like redownloadable music & movie only) you can try RMA via customer service. See http://support.wdc.com/contact/index.asp?lang=en .
If it contains any precious bits my advise is that don’t hand over your data on the platter! This ■■■■■ but …

Hopefully the data is not lost, so one way to get it back is to

Extract the disk from the outer shell http://highlevelbits.free.fr/index.php?option=com_content&view=article&id=97
Mount the disk either inside a desktop or use a SATA/USB adapter station and copy it off the mounted partitions.

Hope this helps.