Firmware Update


#1

Hi Guys I am New Here I Would Like To update my WorkBook  (( WD20000H1NC )) Firmware But Through My Network I Couldn’t So I Need to Download a Standalone Version , Please Help Me finding Where to Download it …

Thank You


#2

Welcome to the forums.

This particular forum is for the WD TV Live.  You will need to post your question in the Workbook forum.


#3

You could try here:

http://support.wdc.com/product/download.asp?modelno=+WD20000H1NC&x=13&y=12

or here

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=3304

The latest firmware is version 01.01.16 released on November 23, 2009

There does not appear to be a stand alone version.


#4

aloomeen wrote:

Hi Guys I am New Here I Would Like To update my WorkBook  (( WD20000H1NC )) Firmware But Through My Network I Couldn’t So I Need to Download a Standalone Version , Please Help Me finding Where to Download it …

 

Thank You

You will need to contact WD about this to see if they can help you.  You can contact WD’s Technical Support by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en


#5

  I’m afraid what you want to do isn’t feasible. I tried it myself a few months (or A month back) and WD basically told me there was no way to do a manual update… That the manual update option built into the web frontend is there in case they decide to support the functionality in future.

  Even when I mentioned that the auto-updater has to be going through a similar process anyways, just retrieving the firmware from an online source instead and asked if they might point me to or email or whatever the relevant file to me, I was told (but not explained to why) that it quite simply is impossible.

  Sorry mate. But I myself am still stuck in a similar position and am still running on old (read: OLD!!!) firmware.

  ~Menageryl

  -Jack of All Trades, Master of Some!-


#6

Bill_S wrote:


aloomeen wrote:

Hi Guys I am New Here I Would Like To update my WorkBook  (( WD20000H1NC )) Firmware But Through My Network I Couldn’t So I Need to Download a Standalone Version , Please Help Me finding Where to Download it …

 

Thank You


You will need to contact WD about this to see if they can help you.  You can contact WD’s Technical Support by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Is your network running internet connection through a proxy server?  If so, that may be why you can update.