I don’t know if there’s something wrong with my drive (1TB MyPassport Essential - Silver), but I’ve tried upgrading to the latest firmware, and cannot get it to work. Every time, it says that it’s working, but never finishes. I can leave it hanging like that for an hour and it will still never finish. Fortunately, it doesn’t seem to have done anything, because my drive still works, and is still on the old firmware. Originally, I was trying to do this on my PC. So then I even tried running the firmware updater on a Mac, and got the same exact result! It would just hang on the same screen forever, just as it had on the PC.
I’m trying to upgrade using “Apollo 1607E Firmware Updater v2.018-v2.019 (188.8.131.52)”, downloaded from the WD site. My current firmware version is 2.011.
Am I the only person who has this problem?