When I try to update the firmware om My Book Studio Edition I get another problem:
When the programs starts this message popup:
Error while loading generic library.
Anybody knows whats wrong ??
Are you using USB interface?
Do you have only 1 USB drive connected?
I have a WD5000H1q-00 which gives the same problem.
Connected by USB and no other external drives attached. All firewalls, spywarescanners and antivirus turned off.
Seems to me that the software does not work.
I tried to upgrade my firmware today and I got the error message too. However, I updated the software without any issue.
I’m having:
WDBAAF0020HBK-EESN
WCAVY1462170 USB2.0
and Using Windows 7 Ultimate 64bit
I tried updating my WD5000H1CS-00 My Book Home Edition, and the updater shutdown. Redownloaded the software by same result. One time it said it updated successfully, but WD Diagnostics showed no change in firmware version.
