Firmware Update fails with now space left on device message (1TB space available)

[MaexNi]

Hello everybody,

the firmware update of my My Cloud ( WCC4E1SE3431) fails with the message “now space left on device (370002)”

i have the version WDMyCloud v04.04.05-101 : Core F/W installed at the moment. it is from january 2017 !!!

i tried the update with the routine from the backend and i tried the manual update - both fail!

searching the internet didn’t help, i hope you can help me

thank you!!

[rac8006]

You need to look at the root file system. It is only about 2GB. If you
ssh into the device you can to a df -h command. This will tell you
how much space is available on each partition.

[MaexNi]

okay i checked it

Filesystem Size Used Avail Use% Mounted on
/dev/root 1.9G 779M 1.1G 43% /
tmpfs 40M 3.7M 37M 10% /run
tmpfs 40M 64K 40M 1% /run/lock
tmpfs 10M 0 10M 0% /dev
tmpfs 5.0M 0 5.0M 0% /run/shm
tmpfs 100M 4.8M 96M 5% /tmp
ramlog-tmpfs 40M 40M 0 100% /var/log
/dev/sda4 3.6T 2.7T 863G 76% /nfs/Max

okay so there should be more than 1GB on my root partition… what can i do now?

[MaexNi]

my logs are full with

2018-09-23T06:14:43.455799-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:14:53.456852-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:03.457731-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:13.458873-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:23.459877-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:33.461057-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:43.462145-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory

[cat0w]

@MaexNi Which My Cloud device do you own? Visit the Learning Center to see devices.

http://learn.mycloud.com/

When I search using this, WCC4E1SE3431, I get no results for any WD device.

[rac8006]

The dynamicconfig.ini error is a known issue. It is caused by the resdsdk process.
I think your problem is with the tmp filesystems not having enought room. First try a
reboot and check the diskspace again. If that does not fix it. check into the tmp filesystems
to see if you can determine what is taking up the space.