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Firmware Update fails with now space left on device message (1TB space available)

Hello everybody,

the firmware update of my My Cloud ( WCC4E1SE3431) fails with the message “now space left on device (370002)”

i have the version WDMyCloud v04.04.05-101 : Core F/W installed at the moment. it is from january 2017 !!!

i tried the update with the routine from the backend and i tried the manual update - both fail!

searching the internet didn’t help, i hope you can help me

thank you!!

You need to look at the root file system. It is only about 2GB. If you
ssh into the device you can to a df -h command. This will tell you
how much space is available on each partition.

okay i checked it

Filesystem Size Used Avail Use% Mounted on
/dev/root 1.9G 779M 1.1G 43% /
tmpfs 40M 3.7M 37M 10% /run
tmpfs 40M 64K 40M 1% /run/lock
tmpfs 10M 0 10M 0% /dev
tmpfs 5.0M 0 5.0M 0% /run/shm
tmpfs 100M 4.8M 96M 5% /tmp
ramlog-tmpfs 40M 40M 0 100% /var/log
/dev/sda4 3.6T 2.7T 863G 76% /nfs/Max

okay so there should be more than 1GB on my root partition… what can i do now?

my logs are full with

2018-09-23T06:14:43.455799-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:14:53.456852-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:03.457731-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:13.458873-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:23.459877-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:33.461057-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory
2018-09-23T06:15:43.462145-07:00 di=UzI4dUjxpu notice restsdk[9394]: watch.go:109: Stat(), error: stat /tmp/dynamicconfig.ini: no such file or directory

@MaexNi Which My Cloud device do you own? Visit the Learning Center to see devices.

http://learn.mycloud.com/

When I search using this, WCC4E1SE3431, I get no results for any WD device.

The dynamicconfig.ini error is a known issue. It is caused by the resdsdk process.
I think your problem is with the tmp filesystems not having enought room. First try a
reboot and check the diskspace again. If that does not fix it. check into the tmp filesystems
to see if you can determine what is taking up the space.

Support for Western Digital Hard Drives | Western Digital

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