The new release of Firmware Updater always fails to download update. It told me Net connection failed and asked me to check my internet connection, but my connection is fine.
I’ve tried to turn off firewall and anti-virus software, it still failed.
I have 2 WD My Essential Book, one is 1TB, the other is 2TB USB 3.0/2.0 compatible, both of them are failed to update (one by one to update, not update them in the same time, I’m sure there is only one book connected to computer). But I could update them just few days ago for the last Update version.
I am using Windows Vista Utilmate x64, usb 2.0 connection for 2 books.
The new release of Firmware Updater always fails to download update. It told me Net connection failed and asked me to check my internet connection, but my connection is fine.
I’ve tried to turn off firewall and anti-virus software, it still failed.
I have 2 WD My Essential Book, one is 1TB, the other is 2TB USB 3.0/2.0 compatible, both of them are failed to update (one by one to update, not update them in the same time, I’m sure there is only one book connected to computer). But I could update them just few days ago for the last Update version.
I am using Windows Vista Utilmate x64, usb 2.0 connection for 2 books.
once you update then you can still use it on your pc. if it works, there is something blocking the update from happening. did you turn off firewall, virus scanners, etc, before trying it in the first place?