Firmware question

Hello,

I’m pretty sure that I have the latest firmware version on my My Book Live 3T (2.11.09-053).

When I open my dashboard it says:

version: MyBookLive  01.00.14 : Core F/W

In my opinion that’s not right.

I would like to reinstall the latest firmware in order to be sure there is not any software running on my My Book Live (such as featurepack manager). How can I make this work?

When I manually update the firmware in the dashboard it got stuck at 10% and gives an error.

Please help!

Try pressing the reset button on the back of the my book for 4 seconds and then try installing the firmware.

I have tried that… no success…