I would have thought WD scanned these forums all the time for fault reports, formal or even massed whinging outbreaks!
I am intrigued as to differences between software build for the WD TV Live (Streaming) and new WD TV boxes. As both boxes seems to have indentical capabilities externally and now the same internall feature list (bar Netflix) I strongly suspect they are almost identical sw builds too. Also the near simultaneous release of new firmware for both of them 2 weeks back, supports this theory.
Therefore, I wonder if these same MP4 file play problems we have seen crop on on the WD TV boxes too? Of course, nobody would notice the new boxes starting to fail to play videos unless they had upgraded from a Live to a TV box and attempted to watch same movie on both that showed up the issue. With only the new box to hand, they would just put it down to a dodgy encoding and moved on - the boxes can’t play everthing out there!
But of course this is EXACTLTY the kind of regression testing WD should do!
And done before releasing this build, which does fix many of the issues of the previous one from December, which I gave up using long ago. Someone seems to have made a bit of bobo here. Adding lots of app updates and tarting up the UI with a new theme is all very well, but dont bust your core functionality along the way: namely playing the most popular video format out there!
ps: have u noticed the Live Streaming boxes are still mentioned on the WD Home / Media Players Overview page but if u click on WD TV Live it now dumps u back at a default page, as product 330 seems to have vanished from the underlying product database. The TV Live is becoming an ex product before our eyes. So I hope we continue to get product updates and this isn’t the last gasp of firmware updates, the one that broke it big time before they ran away and left us in the lurch!