Sarahqu - You are correct there should be no difference between the front and back USB ports but you are ignoring the large amount of evidence from users that there is some sort of difference. I have nothing against users reporting problems to WD tech support but you are also ignoring the fact that some users are in direct contact with WD as beta testers (as I said when I asked you to re-read the post). WD support is way down the list when it comes to knowledge of problems and higher WD staff do read these forums. What WD chooses to do about a problem is up to them and unfortunately we have found that we have no control over their time scale or any of their decisions.
Can I also say with respect that you are making a lot of assumptions for a person who only registered 2 weeks ago.
WD staff do read the forums and they ask for feedback with every firmware update.
WD set up the LIve Streaming Issues so they could get problems posted to them, so WD staff do know about the problems.
Users have obviously found some sort of difference between the front and back USB port.
How do you know what information has and has not been given to WD support or directly to WD.