Firmware 1.05.21

I fix the problem by following this post

http://community.wd.com/t5/WD-My-Cloud-EX2/MyCloud-EX2-automatic-firmware-update-permanent-Safe-Mode/td-p/783017/highlight/true/page/8


solution:

Windows 8.1

portable firefox 1.0.8 en_us

disconnecting current NAS

Download firmware file My_Cloud_KC2A_1.04.05.bin

Portable firefox Run as administrator

Enter the ip of your nas

load the firmware

the percentage must have to visualize that to be increasing from 0% to 100%

wait about 10 minutes

orange and blue lights flash.

enter the IP of the NAS.

Done.