I bought a 750gb My Passport to backup my pix, music, and doc. so that i could wipe my laptop hd clean. I was able to backup everything and i wiped my laptop hd clean. My laptop was now in “out of the box” form, everything was like new, but when i plugged in My Passport and reinstalled it, all it did was backup current data on the my cleaned hd. I could not retrieve or find all my pix, music, and doc. from the previous hd backup. Please Help?
Hello heres a couple of questions to further assist you what is the model number of the hard drive?
is it a laptop or a desktop?
What OS are you running MAC or Windows?
Hi it is a My Passport Essential
using it on a Toshiba Laptop
running Windows Vista x64
This should help you. So called “dud” backup you have already done. Proceed from that point.
Mabikay - SLK
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