Finder issues

Hi Everyone

Had me a 3TB mycloud and thought all was hunky dory but seriously considering returing this device in a day or two unless I can sort the folowing…

Back up files to the public folder but when I search using finder or spotlight the files cannot be found - only by manually browsing which is useless to me.

The other issue is time machine - seems a lot of people are having issues with the save file getting corrupted and needing to be overwtitten - is there an easy fix for this or is this pupy going back to the pound?

Any help would be greatly appreciated :0)

Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp