Excerpt from ANSWER ID3644
Files Not Supported for Backup using WD SmartWare Software Certain types of files, folders, and folder hierarchies are excluded from backup when using the WD SmartWare backup software. Although WD SmartWare can back up over 600 types of files, certain rules exclude some files, folders, and files within folder hierarchies from backup. Backup Exclusion Rules The search patterns in the Backup Exclusion Rules exclude the following:
When a backup plan includes one or more specific folders that would ordinarily exclude files based on the exclusion rules, the files in the specified folder or folders are included in the backup, with the following exceptions:
The WD SmartWare software excludes user folders and files that are exclusively owned by other users. The following user folder hierarchies are the only allowed user folder hierarchies: Windows XP
Windows Vista and Windows 7
Note: Some backup exclusion rules are based on folders that do not have fixed locations. Those folders are denoted as [<logical-folder-name>] in the exclusion rule table that follows. In addition, the default locations for the folders given logical folder names are also provided. |
Specific Folders and Folder Hierarchies Not Supported
Logical Folder Name | Windows XP | Windows Vista |
[Boot] |
C: |
C: |
[UserBase] |
[Boot]\Documents and Settings\<username> |
[Boot]\Users\<username> |
[AppData] |
[UserBase]\Application Data |
[UserBase]\AppData |
[UserDocuments] |
[UserBase]\My Documents |
[UserBase]\Documents |
[AppDataRoaming] |
[AppData] |
[AppData]Roaming |
[LocalData] |
[UserBase]\Local Settings |
[Appdata]Local |
[AppDataLocal] |
[LocalData]\Application Data |
[Appdata]\Local |
[ProgramData] |
[Boot]\Documents and Settings\All Users\Application Data |
[Boot]\ProgramData |
[SystemRoot] |
[Boot]\Windows |
[Boot]\Windows |
[SystemTempFolders] |
[Boot]\Temp |
[Boot]\Temp |
[ProgramFiles] |
[Boot]\Program Files |
[Boot]\Program Files |
[ProgramFilesX86] |
N/A |
[Boot]\Program Files (x86) |
[WinLocalData] |
[AppDataLocal]\Microsoft\Windows |
[AppDataLocal]\Microsoft\Windows |
[InternetTempFolder] |
[LocalData]\Temporary Internet Files |
[WinLocalData]\Temporary Internet Files |
[WDLocalAppFolder1] |
[AppDataLocal]\Western Digital |
[AppDataLocal]\Western Digital |
[WDLocalAppFolder2] |
[AppDataLocal]\Western_Digital |
[AppDataLocal]\Western_Digital |
[WDAppDataRoamingFolder] |
N/A |
[AppDataRoaming]\Western Digital |
[MemeoAppData] |
[AppData]\Memeo |
N/A |
[WD_AppData] |
[AppData]\Western Digital |
N/A |
[MemeoCommon] |
[ProgramData]\MemeoCommon |
[ProgramData\MemeoCommon |
[WinClrApp] |
[UserBase]\Application Data\ Microsoft\Clr Security Config |
[AppDataRoaming]Microsoft\Clr Security Config |
[DefaultRetrieveFolder] |
[UserDocuments]\Retrieved Contents |
[UserDocuments]\Retrieved Contents |
[CurrentUserTemp] |
[LocalData]\Temp |
[LocalData]\Temp |
[RecycleBin] |
[Boot]\Recycler |
[Boot]\$Recycle.Bin |
[Anti-Virus_Symantec] |
[ProgramData]\Symantec |
[ProgramData]\Symantec |
[Anti-Virus_Norton] |
[ProgramData]\Norton |
[ProgramData]\Norton |
[Anti-Virus_McAfee] |
[ProgramData]\McAfee |
[ProgramData]\McAfee |
[Anti-Virus_AVG] |
[ProgramData]\AVG |
[ProgramData]\AVG |
Specific File Names, File Extensions, File Attributes, and Folders Not Supported
Logical Folder Name | Windows XP | Windows Vista |
Excluded Files – Filename Search Strings |
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Excluded Files – File Extension Search Strings |
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Excluded Files – File Attributes |
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Excluded Folders – Folder Name Search Strings |
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