Files do not appear in Public when loading locally in windows explorer

[NoPlex]

@heiri

like to dump the whole contents to my computer (several GBs of data in hundreds of files across many directories) so using the web interface to download the files one by one is not an option. How can I make the web-interface files appear in the Public directory in the network drive?

1. The webapp allows the owner of the My Cloud Home (MCH) to backup the entire private space onto a USB storage, usually that is the cheapest form of backup and is the recommended solution.
2. The owner and user files seen in the web-interface are PRIVATE USER FILES, so they will never be seen in the PUBLIC SPACE.
3. The owner and authorized users can each be provisioned with their private space folder to be used locally, this is called ‘Enable Local Access’. This allows password protection to their respective private folders when used locally from their desktops.

This link and video will show a MCH owner how this is done:

MyCloud Home Duo Not Available to Windows 11

Have you tried the simple official Western Digital basic introductory video for the ‘Home’ user of the MCH and MCHD? It introduced the local access for users. A private share is created when an owner or authorized user is provisioned for local access. Caveat Emptor The MCH and MCHD are NOT My Cloud OS5 devices. The MCH and MCHD are near their End of Life period and a similar device (ibi photomanager) using the same firmware and OS has seen its supported ended and internet access disabled. …